Work or Volunteer


Communications and Programs Coordinator


San Francisco Heritage, a nonprofit dedicated to conserving the city’s architectural, cultural, and historic assets, is seeking a Communications and Programs Coordinator to produce educational programs and conduct community outreach. S/he is responsible for the production of website content, email marketing, and social media, and also coordinates the design and publication of Heritage’s quarterly print newsletter. Working closely with the Executive Director and Deputy Director, the Communications and Programs Coordinator will help develop and implement educational programs and special events, including Heritage’s annual lecture series and Discover SF! Summer Youth Program. The ideal candidate is entrepreneurial and creative, and will be expected to assist in the development of new educational programs that relate to Heritage’s mission.

The Communications and Programs Coordinator will work across department areas, the Board of Directors, and with diverse internal and external stakeholders. S/he will manage media outreach and inquiries, working with senior staff to formulate messaging for advocacy issues, events, and educational programming. S/he is responsible for promoting Heritage events and programs, working proactively to raise the profile of the organization, and ensuring that all internal and external materials are consistent with established design guidelines. The position works collaboratively with staff, volunteers, and the Board of Directors’ Education Committee to develop programs reflective of the organization’s citywide advocacy efforts, neighborhood projects, and current initiatives at the Haas Lilienthal House.

The candidate should have excellent verbal and written communication skills, experience in program and event coordination, and strong computer skills. Heritage is looking for a self-motivated individual and team-player who seeks to make a lasting contribution to San Francisco’s heritage conservation movement. Flexibility and a good sense of humor are required!


  • Maintain the Heritage website, managing day-to-day updates.
  • Manage the development, editing, quarterly publication, and mailing of Heritage News using Adobe InDesign.
  • Write monthly Heritage E-News and other campaigns using Constant Contact.
  • Oversee Heritage Facebook, Twitter, and Instagram pages and develop creative engagement concepts using a range of media.
  • Design creative collateral, including event postcards, flyers, banners, and reports.
  • Coordinate flash sale deals for Heritage membership and tours through Living Social, Google Offers, and other deal sites; maintain relationships with deal site representatives.
  • Develop media strategies, draft press releases, and respond to media enquiries; follow-up with media contacts to ensure coverage for maximum event attendance and organizational awareness, and develop creative ways to pitch the media.
  • Develop fact sheets, talking points, and presentations for organization leadership.
  • Liaise with partner organizations and like-minded Bay Area nonprofits to identify cross-promotion and co-sponsorship opportunities.
  • Develop and review collateral materials and social media strategies to promote the Haas Lilienthal House, walking tours, and events.
  • Review all internal and external content developed by Heritage staff and Board members, and review partner materials that include the Heritage brand.



  • In collaboration with the Executive Director and Deputy Director, develop a two-year Program and Outreach Plan within the first six months of employment. This includes pitching ideas for new programs that align with organizational priorities.
  • Under the direction of the Deputy Director, coordinate educational events, including Heritage’s annual Lecture Series (fall) and the Discover SF! Summer Youth Program. Event coordination includes: working with partner organizations; securing venues; confirming speakers and consultants; managing online and on-site registration; tracking budgets; coordinating publicity and community outreach; managing volunteers, interns, consultants, and staff; and coordinating day-of logistics.
  • Provide supportive assistance for additional Heritage events including: Mayhem Mansion, membership meetings, Holiday Open House at the Haas Lilienthal House, Free Community Day, and other special events.
  • Manage event registration through Constant Contact and e-commerce functions through PayPal.



  • Identify grant opportunities for communications and programs-related initiatives and work with other Heritage staff members to develop applications and track metrics for grant reporting.
  • Write monthly staff report for the Board of Directors.
  • Attend and participate in Heritage events, staff meetings, etc.
  • Supervise intern(s).
  • Assist with administrative duties such as answering phones, directing guests, running online credit card transactions, processing mailings, and other support duties.



  • A passion for historic preservation and San Francisco history, architecture, and culture; interest in and commitment to the mission and programs of San Francisco Heritage, including advocacy and fundraising.
  • Bachelor’s degree and a minimum of two years’ experience in marketing/communications, nonprofit program development, and/or community outreach.
  • Demonstrated experience coordinating programs, events, conferences, etc.
  • Strong computer skills including MS office, Adobe creative suite (InDesign, Photoshop), WordPress, Constant Contact, and social media platforms.
  • Highly organized with exceptional attention to detail and keen project management skills.
  • Superb writing and editing abilities.
  • Excellent verbal communication skills, including public speaking.
  • Knowledge of and/or willingness to learn the publication development process.
  • Available to work weekends and evenings for events.



  • A team-player with a positive attitude and sense of humor.
  • Highly responsible, willingness to take direction, receive constructive feedback, and work effectively under limited supervision.
  • Self-motivated, entrepreneurial, and interested in developing new programs and outreach strategies.
  • Experience working with diverse stakeholders.



  • Master’s degree in applicable field. Examples include, but are not limited to: historic preservation/heritage conservation, public history, journalism, communications, the humanities, or related field.
  • InDesign, Photoshop, graphic design, PowerPoint, Constant Contact, WordPress, and email marketing experience highly desirable.
  • Familiarity with local San Francisco communities.



This work is located in an office environment. Regular local travel is required to attend Heritage and partner events, programs, meetings, etc. The following physical activities are necessary in the performance of this job: talking, hearing, writing, and typing. Ability to use a computer, move about the Haas Lilienthal House, take trips to the post office, lift up to 25 lbs.



Full-time exempt employee with a salary of $42,000 – $48,000, depending on experience. Heritage offers a competitive benefits package that includes medical and dental insurance, 10 vacation days per year (15 vacation days in the third year and 20 vacation days in the sixth year), 12 paid bank holidays, a matching 403(b), and Flexible Work Arrangements.



Email cover letter, resume, and writing sample to Heritage Deputy Director, Desiree Smith, at Please write “Communications and Programs Coordinator” in the subject line of the email. Open until filled. Review of applications will begin Monday, January 18, 2016.




Photo by Ian Boyle.

Heritage accepts new volunteers to help with a variety of different projects and tasks. These might include: research, grant writing, data entry, clerical, membership mailing coordination, publicity, brochure distribution, gardening and housekeeping projects, special events, etc.

For more information and to register for the docent training, please contact:

Interim Volunteer Coordinator Pamela Larson at 415-441-3000 x25 or